FAQ

FAQ’s

Do you ship internationally?

Yes, I can ship internationally.

Will I get a tracking number?

To keep shipping costs as low as possible for international customers, I generally do not provide tracking information unless asked for one specifically.

What if there is something wrong with my order?

If there is an issue with your order, please contact me using the contact form on this website.

How long does it take for the order to arrive?

It depends on where you live and how fast your order was processed.
If you live in the United States, the order should arrive within 5 business days after it has been shipped.
If you live anywhere else, it can take up to 21 business days for your order to arrive, after it has been shipped.

What is your return and exchange policy?

For EU citizens: EU-based Customers have 14 calendar days from the date of receiving the product to return items for any reason. The customer is responsible for covering all costs related to shipping the product back. The return address is always written on the back of the envelope the product arrives in.

For everywhere else: All sales are final and exchanges will not be accepted.

Who handles my order?

I do! From soup to nuts it’s all me!

Shipping Rates

Shipping rates are determined individually by the physical size and weight of your order and the destination. These prices are estimations only:

Stickers and charms:
Domestic (US): $3
International: $4.50
Prints in sizes letter (small) and legal (large):
Domestic (US): $6
International: $9
Tabloid prints and larger – ask for an estimate.

Do I need to pay customs?

All orders are shipped from the United States. Any orders going through international borders (outside US) may be subject to a customs fee. Depending on the weight and value of the order, as well as the final destination, you may be required to pay taxes on your order.

Do I need to pay sales tax?

All orders are shipped from San Leandro, California. Any orders shipped to destinations in California are charged the sales tax rate for Alameda County (currently 9.75%).

Address Info

Please make sure you have entered a valid address to ensure the order’s safe journey to you. If you put the wrong or poorly written address in the address field, the order might not turn up.

High-risk countries for shipping

In some countries, there’s a higher risk that your order might get lost/stolen/redirected.
If you order to any of these destinations it will be at the customer’s own risk.

See more here: https://www.shipwire.com/w/support/restricted-countries/